Shipping policy

Shipping Policy

Last Updated: July 25, 2026

At CrazyLenny.Store, we're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
During holidays, sales events, or periods of high order volume, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

United States: 3–7 business days
Canada: 7–15 business days
International: 10–30 business days (depending on destination and customs processing)

Please note that these are estimated delivery times and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, package weight, and selected shipping method.

From time to time, CrazyLenny.Store may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active after the shipping label is created.

Multiple Shipments

Because we source products from multiple warehouses and suppliers, your order may arrive in separate packages. You will receive tracking information for each shipment when available.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase.

CrazyLenny.Store is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

If you notice an error, contact us immediately. We will do our best to update your address before your order ships.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit:

Check your tracking information first.
Contact the shipping carrier for additional updates.
If you still need assistance, contact our customer support team and we'll gladly help investigate the issue.

Damaged Packages

If your order arrives damaged:

Take clear photos of the damaged item and packaging.
Contact us within 48 hours of delivery.
Include your order number and photos so we can assist you as quickly as possible.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.

Delivery times may be extended due to customs inspections or other factors beyond our control.

Shipping Restrictions

Certain products may have shipping restrictions based on destination, carrier regulations, or local laws. If we are unable to ship an item to your location, we will notify you promptly and issue a refund if necessary.